We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, with tags, and in its original packaging. A 10% restocking fee will be applied. Customer is responsible for paying return shipping cost to Alvarez Fabrication & Performance, LLC
Unfortunately, we cannot accept returns on sale items or gift cards.
Any order that is placed then cancelled, a fee of 5% will be charged.
DAMAGES AND ISSUES
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Please get in touch if you have questions or concerns about your specific item.
EXCHANGES
We do accept exchanges if the item has been damaged during shipping.
REFUNDS
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at alvarezfabperformance@gmail.com.
All custom parts made by Alvarez Fabrication & Performance are for OFF-ROAD USE ONLY.
